Shipping policy
Thank you for shopping with Knotty but Nice. As all of our products are handmade with care, please allow 3–5 business days for your order to be prepared and dispatched.
Shipping Rates — Australia Only
We currently ship within Australia only. Shipping rates are calculated based on the total weight of your order:
- 0–100g — Letter rate (envelope)
- 101g–500g — $9.95
- 501g–1kg — $12.95
- 1.001kg–3kg — $16.95
- 3.001kg–5kg — $22.95
- Free shipping on orders over $99
Delivery Timeframes
Once dispatched, please allow 3–7 business days for delivery depending on your location within Australia. Remote areas may take longer.
Local Pickup
Local pickup is available from Norman Gardens, QLD 4701. Select "Local Pickup" at checkout and we'll contact you to arrange a suitable time.
Tracking
Where available, tracking information will be provided via email once your order has been dispatched.